Data center
SERVICE OVERVIEW
In addition to the actual design of the data center, we have developed an elaborate set of rules, procedures and checklists to help you to efficiently run your data center.
All data center designs are judged by their ability to provide continuous operations for the network services they support. When construction of the data center is complete, MEA offers a preventive maintenance service agreement to ensure reliable operation of the critical systems installed.
Since we designed and built your facility, we have a thorough understanding of these systems. Therefore, our management and field consultants are in the best position to provide superior service and data center support.
A comprehensive service plan is specifically designed to provide preventive maintenance, reliable 24/7 emergency service and corrective service for the data center. MEA will manage the plan through our selected service affiliates and will contract directly with each supplier of the described services.
A MEA Service Coordinator will be responsible for:
- Develop an annual preventive maintenance schedule
- Coordination and tracking of all service visits
- Physical site inspecting
- Review of invoices for additional services
- Review of all service reports
- Resolution of service issues